In this video, Nadia Mendez guides ministry leaders through the heart of pastoral formation, equipping them with skills essential for serving others with understanding, compassion, and wisdom. She emphasizes the importance of building effective relationships and communicating in ways that honor both your ministry and the dignity of those you serve. Nadia also offers practical guidance on navigating conflict, restoring harmony, and walking alongside others in their faith journey through accompaniment. By growing in empathy, courage, and pastoral sensitivity, leaders are empowered to shepherd their communities more effectively, helping parishioners flourish and bringing Christ’s love into every encounter.